1. Definitions

• "Platform" refers to the NeoContent website and associated applications or services.

• "User" refers to any individual or entity using NeoContent’s services, including clients, trainers, freelancers, affiliates, business associates, and regional partners.

• "Services" include translation, video dubbing, content creation, training, and other offerings provided by NeoContent.

• "Content" refers to any documents, files, or media uploaded, created, or shared on the platform.

2. Acceptance of Terms

By using NeoContent, you agree to:

1. Abide by these Terms and Conditions.

2. Accept our Privacy Policy and any other policies referenced herein.

3. Be legally capable of entering into contracts.

3. Account Creation and Eligibility

1. Registration:Users must provide accurate and complete information during the signup process. By creating an account, you agree:

   • To provide truthful and up-to-date details.
   • That NeoContent may store and process your data as outlined in our Privacy Policy.

2. Account Responsibility:Users are responsible for maintaining the confidentiality of their account credentials and all activities under their account.

3. Eligibility:Users must be of legal age or have the authority to enter into agreements.

4. Consent to Communications:By creating an account, you consent to receive communications from NeoContent related to your account or services.

5. Account Termination:NeoContent reserves the right to suspend or terminate accounts that violate these terms or engage in unauthorized activities.

4.Use of Services

1. Permitted Use:NeoContent services are intended for lawful purposes only. Users must not use the platform for illegal, harmful, or unethical activities.

   Prohibited Use:Users must not:

   • Share or distribute harmful or offensive content.
   • Violate intellectual property rights.
   • Attempt to hack, disrupt, or compromise the platform.

5.Content and Intellectual Property

1. Ownership:Users retain ownership of their content. By uploading content, you grant NeoContent a limited license to use it solely for providing the requested services.

2. Third-Party Content:NeoContent may use third-party tools and technologies as part of its services. Users agree to comply with the terms of such tools.

3. Intellectual Property:NeoContent owns all rights to its platform, trademarks, and proprietary tools. Users may not copy, distribute, or reverse-engineer any part of the platform.

6.Payments and Fees

1. Pricing:Users agree to the pricing structure outlined for services. NeoContent reserves the right to modify prices with prior notice.

2. Payments:Payments must be made through approved methods on the platform.

3. Refund Policy:Refunds will be issued only in cases where services are not delivered as promised, subject to NeoContent’s review.

7.Trainer-Client Relationship

1. Role of NeoContent:NeoContent acts as a facilitator connecting trainers and clients. NeoContent is not responsible for the quality or outcomes of services provided by trainers.

2. Trainer Obligations:

   • Provide accurate and truthful information about their expertise.
   • Deliver services professionally and ethically.
   • Maintain the confidentiality of client information.

3. Client Obligations:

   • Provide clear requirements and expectations.
   • Ensure timely payments for services.
   • Treat trainers with respect and professionalism.

4. Cancellation and Rescheduling:

   • Trainers must provide prior notice for cancellations or rescheduling.
   • Clients must adhere to agreed cancellation terms for refunds or adjustments.

8.Confidentiality and Data Security

1. Confidentiality:NeoContent ensures that all user-provided content is treated with the highest level of confidentiality.

2. Data Protection:NeoContent adheres to global data protection regulations and maintains secure systems to protect user information.

9.Termination of Service

NeoContent may suspend or terminate access to its services if users:

1. Breach these terms or engage in unethical activities.

2. Fail to make payments for services rendered.

3. Violate applicable laws or regulations.

10.Dispute Resolution

1. Governing Law:These terms are governed by the laws of [Insert Jurisdiction].

2. Dispute Resolution:Any disputes shall be resolved amicably. If unresolved, disputes will be subject to arbitration under [Insert Governing Body].

11.Modifications

NeoContent reserves the right to update or modify these terms at any time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the updated terms.

12.Contact Information

For questions or concerns about these Terms and Conditions, please contact us:

Email: support@neocontent.ai